Shipping & Handling
We generally mail our products with the "Deutsche Post" (shipments outside of Germany are sent by "airmail"). Here the service "Track&Trace" is offered to you, which enables you to keep track of the progress of your shipment anytime! Via internet you are also able to access current information regarding the shipment of your order in no time at all.
|
If requested, your order can also be sent via express delivery. Our partner in this case is TNT Express. The cost for this service to you will equal the billed amount presented to us by TNT Express. Please contact us, if you prefer to receive your order via express delivery. We cannot guarantee the 48 hour delivery period indicated by TNT Express, if TNT Express experiences difficulties when importing goods. This may result in the delay of delivery. In some cases these delays may occur because of random sampling by customs control or other import authorities without the presence of obvious deficiencies regarding the documents for importation or the goods themselves. |



